Chris Drylie

1. Zendesk updates
2. Announcements
3. Removal of the Zendesk Social Messaging App

HI Everyone, Thank you for your comments and feedback.Taking these insights into account, we have extended the EOL of the Social messaging app till October 31st 2023. Please see our updated post he...

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• Chris Drylie
• Criado 1 de maio de 2023 03:16
• 0 voto

1. Zendesk updates
2. Announcements
3. Removal of the Zendesk Social Messaging App

Hi Joanne KowThank you for reaching out, I will have a look at the ticket and loop back to you, once I have a better understanding of these requirements.

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• Chris Drylie
• Criado 28 de fevereiro de 2023 21:39
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Expand the limit of Facebook Pages integration

Hi All, We are actively working on this and will loop back around with an update.

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• Chris Drylie
• Criado 31 de janeiro de 2023 22:19
• 1 voto

1. Messaging
2. ...
3. Third party and social messaging channels
4. Using the Slack Direct Messages channel

Ahmed Zaid Just wanted to loop back and let you know that we have released multiple handle support along with a new way to manage your messaging channels, allowing you to better track where message...

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• Chris Drylie
• Criado 2 de janeiro de 2023 22:01
• 0 voto

1. Zendesk updates
2. Announcements
3. Announcing - Slack Direct Messages Multiple Handle Support

HI Kulin JoshiYes, Slack DM is supported in channel name conditions in triggers.

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• Chris Drylie
• Criado 2 de janeiro de 2023 21:22
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

Hi All, Just wanted to loop back on this, Currently, we are focusing on a new underlying platform that will increase reliability and remove many of the current limitations on our social integration...

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• Chris Drylie
• Criado 4 de novembro de 2022 04:55
• 2 votos