Christine
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Atividade recente por Christine-
Hi David,We'll have to investigate the issue to determine what is exactly causing the problem specific to your case. We'll continue to assist you on the support ticket you raised with us.We will wa...
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Hi Gessica,You can create up to 2,000 values in a custom drop-down list, with a maximum length of 255 characters per field. You can select which field appears as the default option in the drop-down...
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Hi Émilie,The rating will not be changed when you merge tickets. The rating will remain associated with the original ticket ID that was merged. The rating on the ticket where you merged the first t...
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Hi Amanda,The Talk History tab was moved under Usage charges. Configure Start date and End date to the dates you want to display. Note that you can choose a day range of up to 31 days.Thanks,Christ...
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Hi mfg,Enter multiple domains separated by a space to allow more than one domain access. In the following example, email from the domains mondocamcorp, comdocam, and mondostore are permitted:allowl...
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Hi Laura,Subdomains are unique for each account, this applies to both production and sandbox accounts. Even after deleting a Sandbox account, the same subdomain is not considered released so it can...
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Hi Çağatay, You can refer to the following conditions to create a view for follow-up tickets.Tickets must meet all of these conditions to appear in the viewStatus > Is not > Closed Tickets can meet...
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Hi John,I agree with you that this good feature to have! I found this existing Feature Request: Multi Select Field - Make Conditional, I highly suggest that you upvote this post and leave a comment...
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Hi Karz, It seems like your correspondence has come to the wrong place! You've reached Zendesk support, and it sounds like you're probably trying to reach someone who *uses* our software to provide...
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Hi Olivia,Side conversation notifications are sent from the support address associated with the ticket that the side conversation is on (for example, support@yoursubdomain.zendesk.com).If you have ...