Christopher Kennedy
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Atividade mais recente por Christopher Kennedy-
Christopher Kennedy comentou,
Hi Roshan, Are you seeing this with the latest version of the SDK?
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Christopher Kennedy comentou,
Hi Nutripath IT Team, Are you creating macro attachments specifically? This must be done with our Create Macro Attachment endpoint rather than our Uploads endpoint for ticket attachments.
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Christopher Kennedy comentou,
Hi Amit, There isn't a way to explicitly specify matching logic with operators like AND (&), OR (||), etc. Search will use AND logic for the supplied terms, unless when searching for multiple valu...
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Christopher Kennedy comentou,
Hi Krishna, We have a tutorial doc series that walks through building a call integration using Talk Partner edition and the Apps Framework (including a sample app). Check it out at Building teleph...
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Christopher Kennedy comentou,
Hi Michelle, You can add a fresh copy of the default Copenhagen theme your Help Center. This will allow you to retrieve any code related to comment submission that was been removed.
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Christopher Kennedy comentou,
Hi Pratima, It sounds like this is a server-side app with page navigation. In order to create the client object, your app will need to append the origin and app_guid parameters to the link URL of ...
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Christopher Kennedy comentou,
Hi Mohamed, Thanks for clarifying. Can you share a bit more info about the chat behavior you're looking to implement within your app? You mentioned resuming the chat session. Are you trying to a...
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Christopher Kennedy comentou,
Hi Lucas, That's a good catch. What's happening is when the user changes the vote, a new vote label replaces the previous one that had updated text. So your script will need to track when a new l...
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Christopher Kennedy comentou,
Hi Ahmed, That's a very good point. Depending on the use case, you may need an additional step of checking the recipients against the related users' identities to identify which Zendesk user is a ...
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Christopher Kennedy comentou,
Hi Mohamed, It looks like the link you provided is referencing our Zendesk SDK for the Messaging experience - not live chat. With Messaging, conversations are persistent rather than confined to a ...