Christopher Kennedy
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Atividade recente por Christopher Kennedy-
Hi Matt, The file would need to be uploaded from a local path rather than a URL. The API is expecting the file data itself to be submitted via POST using Content-Type: multipart/form-data. Here's ...
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Hi John, I checked with our Product Management team, and this isn't something we can implement at this time. Though we are reviewing it to see if it's a possibility for the future. Thanks for sh...
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There's no way to force the Messaging conversation to end from the SDK. The conversation ends when its associated ticket is closed.
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Hey Sohaib, This SDK adds Zendesk Messaging capability rather than a live chat. So the user experience is more of a continuous ongoing conversation. You can check out a detailed breakdown of the ...
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Hey Vishakha, Can you provide some more context around what custom action you intend to perform before closing the activity? Sample code to the demonstrate the desired custom action would be help...
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Hey Chris, The concept outlined in the Making Modals Work blog post you found is the best way to approach this scenario. Sending the parent ticket sidebar instance GUID to the modal on creation is...
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Hi Pakpoom, After the app is uploaded, the asset files are not accessed from the same path within the assets directory as they are when the app runs locally. To account for this, you can use the a...
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Hi Christos, On reload of the iframe, a new instance of ZAFClient needs to be initialized - resulting in a new app_guid value. Can you provide some more context about the app (including relevant ...
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Hi Eduardo, When I test a sample app locally that sets localStorage items I'm able to read them successfully. Can you provide some more details about your app (app locations, etc.) and relevant c...
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Hi Instant Solutions Team, You may automatically open the top bar app popover, once apps load on the page, from the background location. We demonstrate this concept in Opening a top nav app automa...