Christopher Kennedy
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Votos em atividade por Christopher Kennedy-
Hi Aliaksei, I'd like to try to replicate this in a test app. To clarify the steps, does this only happen after successfully submitting the first request with custom fields? Thanks,
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Hi Rich, I'd like to point out that with anonymous identities, the user can still access the requests that were created on the device. They maintain that access until they uninstall the app or cle...
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Hi Aliaksei, Thanks for the context. You can create a RequestActivity configuration containing the custom field data and then pass the configuration to the show() method of the RequestListActivity...
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Hi Instant Solutions Team, You may automatically open the top bar app popover, once apps load on the page, from the background location. We demonstrate this concept in Opening a top nav app automa...
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Hi James, There isn't an apps framework event that detects inbound calls. But there are some native behaviors that might be helpful to leverage. When an agent accepts an inbound call, a ticket is...
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Hey Kumail, To troubleshoot this error, here are some steps you can take: In Admin Center, check to see whether the shared secret you're using is correct. Also, if it won't break any existing, wo...
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Hi Bradley, You can use the version of jQuery that you'd like in your theme. That portion is totally within your control. Also, this article demonstrates loading jQuery from the document_head.hb...
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Hi Barun, You can include that snippet in whichever UI template or view where you'd like to include the widget in your Spring Boot web app. Is there a specific complication you've encountered?
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Hi CJ, Sure thing. You can retrieve the ticket comments (including the chat ID) from the List Ticket Comments endpoint.
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Hi Szymon, Are you encountering this issue in our sample app?