Christopher Kennedy
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Votos em atividade por Christopher Kennedy-
Hi Chris, Thanks for the helpful context. Adding a container specifically for the checkboxes would be the simplest approach, to allow you to apply flex properties to just the checkboxes rather tha...
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Hi Willie, The same endpoint will return the usage info via sideload. So for example, https://{subdomain}.zendesk.com/api/v2/macros?include=usage_1h,usage_24h will list macros along with their las...
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Hi Benessa, I see you have a ticket open about this. I've taken over the ticket to work directly with you there.
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Hi Abdul, Would your use case support your Google sign-in flow using redirects instead of a pop-up? It might be simpler for your web app to handle.
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Hi Tiannan, Can you provide some additional context about the behavior where the Help Center data fails to load? What steps are taken by the user? Also are you observing this behavior in our samp...
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Hello, The redirect URL is where we'll send the granted access token for your application to use. Are you having trouble completing the authorization process to get a token?
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Hello, Can you provide a general overview of the experience you're trying to deliver to the user? This will help clarify which options may fit your use case.
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Hello, The exact steps for you may vary based on the customizations you've made to your theme. But based on the styles from the Copenhagen theme, this could be due the max-width set for the sub-na...
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Hello, We define "one-touch" solves as tickets that are solved where the agent replies count is less than 2. So you can determine whether a ticket is a one-touch solve from the Ticket Metrics API.
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Hi Di'ya, The Zendesk integration with PowerBI was actually built by the Microsoft team. I recommend reaching out to them to see if there's a way to accomplish this goal within their app.