Dave Dyson
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Atividade recente por Dave Dyson-
Hi Bill, There's a product feedback thread on this, I'll see if I can get an update from our product team, but upvoting and adding your use case will be helpful: Use Followers as VIEW parameter co...
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Hola Amelia,Lamento escuchar que está teniendo una experiencia frustrante aquí. He escalado su publicación detallada a nuestro equipo de soporte e incluido a su administrador de cuenta en el ticket...
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HI Rolf, I've alerted our support team about your situation - thanks for your patience.
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Hi Nick, and welcome to the community! One of our community moderators has provided a tip on how to create accordions in your help center: Tip: Collapsible headers in articles or templates (accordi...
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Olá DEV Mapia, Para melhor visibilidade da nossa equipe de produtos, adicionei uma tradução em inglês ao seu feedback sobre o produto e movi sua postagem para o tópico Feedback on the ticketing sys...
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Hi Haider, welcome to the community! I think these will be the resources you'll want to look at: Configuring components in Web Widget (Classic) Setting up Zendesk Chat in Web Widget (Classic) That...
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Hi Davion, can you add more detail? I'm not entirely sure what you're asking (or suggesting). Thanks!
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Hi Tyson, A trigger-called webhook operating on the same ticket that the trigger is operating on may be subject to race conditions -- I don't think there's a way to guarantee that the webhook will ...
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Hi Bobby, I see you'd posted a more detailed version of this question elsewhere -- I'll see if we can get an answer for you there.
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Hi Usman! No, you can't change a field label that way, but you can use JavaScript to change the label in a ticket field -- here's an example that changes the labels of the Subject and Description f...