Dwight Bussman
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Atividade mais recente por Dwight Bussman-
Dwight Bussman comentou,
heyO Steven Major The sync of individual records takes place whenever one of the mapped custom fields is changed on the Salesforce side. If you'd like to sync a large number of records at once, I r...
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Dwight Bussman comentou,
HeyO Victor - the developers that own this migration process just came online and mentioned that the migration of integration-created Targets to Webhooks is actively being worked on and should be c...
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Dwight Bussman comentou,
HeyO Victor Carreon I have heard that there is a plan to have those targets auto-migrate to Webhooks at some point, so there shouldn't be any need for action on your part. I'll try to get additiona...
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Dwight Bussman comentou,
There is a feature available within Zendesk that allows Admins (those with the full "Administrator" role) to impersonate any user with lesser permissions (the account owner can impersonate other Ad...
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Dwight Bussman comentou,
Happy to help! :)
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Dwight Bussman comentou,
HeyO Gravity CX (APAC Reseller) Not possible at this time, but definitely a good feature-idea for the future.
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Dwight Bussman comentou,
HeyO CJ Johnson - if you're seeing results that differ from our documentation, please contact Support to look into that further
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Dwight Bussman comentou,
HeyO Craig VanDeVenterFor your question "are the logs available to a custom API" - the API for Audit Logs are documented here: https://developer.zendesk.com/api-reference/ticketing/account-configur...
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Dwight Bussman comentou,
Andrea Rochira - I recommend that you contact our support team for help with this.
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Dwight Bussman comentou,
HeyO Paul Wickes Our syncing can act on the following objects: SFDC > ZD Account > Organization Contact > User Lead > User ZD > SFDC Ticket > Case Any interaction between the Asset object and o...