Pesquisas recentes
Sem pesquisas recentes
Francis Casino
Entrou em 02 de nov. de 2021
·
Última atividade em 29 de mar. de 2025
Seguindo
0
Seguidores
2
Atividade total
203
Votos
8
Assinaturas
56
VISÃO GERAL DA ATIVIDADE
MEDALHAS
ARTIGOS
PUBLICAÇÕES
COMENTÁRIOS NA COMUNIDADE
COMENTÁRIOS EM ARTIGOS
VISÃO GERAL DA ATIVIDADE
Atividade mais recente por Francis Casino
Francis Casino comentou,
Thank you so much for your wonderful comment! We’re excited to let you know that we will absolutely keep this in mind for our future developments.
Exibir comentário · Publicado 29 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
I hope you're having a wonderful day! I’ve created a ticket to help with your request about cancelling your subscription. Keep an eye on your email, and we can keep chatting there!
Exibir comentário · Publicado 27 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
I hope you're having a wonderful day! I noticed that you've already opened a ticket for this concern. We'll be sure to keep you updated through that channel. To keep things clear and avoid any mix-ups, let's continue our conversation through the ticket you created just for this topic.
Exibir comentário · Publicado 20 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
While Zendesk does not natively support sending a complete dashboard view via email, you can use reports or specific metrics to create a scheduled email that includes necessary insights.
Exibir comentário · Publicado 18 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
I would agree with Andrey. It would be wonderful if you could identifying tickets that come from BazaarVoice and tagging them. That way, it can set up a logic in Zigantures to avoid running on tickets with that tag.
Exibir comentário · Publicado 07 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
Based on this article [https://support.zendesk.com/hc/en-us/articles/4408828617370-Testing-changes-in-your-standard-sandbox]. The apps and integrations are not replicated on the sandbox.
If you wish to have it added in your sandbox then yes you will be needing to purchase the apps.
Exibir comentário · Publicado 07 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
Thank you so much for sharing your valuable insights and feedback!
I would like to confirm what Rahul mentioned that tt the moment, the approver isn't able to approve through email since it doesn't include the Approve/Deny buttons.
Exibir comentário · Publicado 07 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
I'm afraid that it is not currently on the roadmap, but will definitely keep you updated as soon as there are any developments.
Exibir comentário · Publicado 04 de mar. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
I hope you're having a fantastic day! Just to confirm, Felix is right—it's available on Windows, but unfortunately, it's not on Mac.
Exibir comentário · Publicado 28 de fev. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários
Francis Casino comentou,
You can refer to this link for API resources. As what Elaine mentioned, you may need to create a script that queries ticket data at set intervals to track volume. You might need to coordinate with your IT team to accomplish that.
Exibir comentário · Publicado 28 de fev. de 2025 · Francis Casino
0
Seguidores
0
Votos
0
Comentários