Gaurav Parbat
-
Atividade total82
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por2 usuários
-
Votos14
-
Assinaturas45
Visão geral da atividade
Atividade mais recente por Gaurav Parbat-
Gaurav Parbat comentou,
--Posting as a comment on the thread as well--- Hello Everyone, Happy Friday! I have some updates. We have made the necessary platform and data layer changes needed to support editing closed ticket...
-
Gaurav Parbat comentou,
Hey Dan, Thank for your input. We are working on an enhancement Workflow based statuses that restrict these ticket statuses to specific forms/groups. For all, if you can share your use cases in thi...
-
Gaurav Parbat comentou,
Thank you so much for that Reshma. I will reach out to you for use cases and pain points. Thanks, Gaurav Parbat
-
Gaurav Parbat comentou,
Hey All, Zendesk has been through a lot of changes in 2022 and unfortunately, this request still needs to be updated. However, this is an important change and is causing a lot of customer pain and ...
-
Gaurav Parbat comentou,
Comentário oficial Hey Everyone, I am happy to let you know that Custom Ticket Statuses is now GA! Any customer on the Agent Workspace will have access to CTS and can use the feature in their Trial, Production, and ...
-
Gaurav Parbat criou um artigo,
Anúncio de status personalizados de ticket
Data do anúncio Início da implementação Fim da implementação 17 de janeiro de 2023 17 de janeiro de 2023 18 de janeiro de 2023 Temos o prazer de anunciar que os status de ticket personaliza...
-
Gaurav Parbat comentou,
Hello Everyone, We are now in an Open EAP for Custom Ticket Statuses. Any customer on the Agent Workspace can participate in the EAP. You can enable custom ticket statuses from your Admin Center an...
-
Gaurav Parbat comentou,
Hello Everyone, We are now in an Open EAP for Custom Ticket Statuses. Any customer on the new Agent Workspace can participate in the EAP. You can enable custom ticket statuses from your Admin Cente...
-
Gaurav Parbat comentou,
Hello everyone. The ability to show any status to your end users through the help center will be enabled through custom ticket statuses. If you would like to know more, we have a closed EAP on the ...
-
Gaurav Parbat comentou,
Hello Everyone! I am excited to announce that Custom Ticket Statuses will be in a Limited Closed EAP starting mid-June, 2022 in production instances. We are looking for a small group of up to 200 c...