Greg Katechis
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Greg Katechis comentou,
In that case, I would recommend that you set up a middleware service that pulls your data in from Zendesk with an API token in a safe environment and then you can pass that data from your middlewar...
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Greg Katechis comentou,
Hi Gregory, if you are looking for retry logic for our webhooks, you can find it here in our documentation.
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Greg Katechis comentou,
I don't believe that there will be any way to accomplish that then. Could you share your use-case so I can see if I can give you another option?
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Greg Katechis comentou,
Hi Courtney! Please read through this article so that you can provide us with the relevant information that we will need to troubleshoot this. Ensure that the SDK is running the latest version befo...
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Greg Katechis comentou,
Hi Daniel! As far as I am aware, I have not seen anything that allows you to restrict countries via the API. I am guessing that this is because the setting typically doesn't warrant being turned of...
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Greg Katechis comentou,
Hi Naud! The issue here is that we only allow class names to be applied to the top-level divs at the moment. This is documented in an article that we have archived for some reason, but we are worki...
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Greg Katechis comentou,
Hi Tom! It's hard to say how a customized theme is laid out differently from our default Copenhagen theme, as that is created by a third-party. If I'm understanding this properly though, you're loo...
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Greg Katechis comentou,
Hey Carlos! We don't have any way of returning tick fields to anonymous users, but we do have a bit of a workaround that may work for you. With the Show Many Ticket Forms API, you can return the fi...
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Greg Katechis comentou,
Hi Kumar! I'm surprised that there wasn't an easier method to get this information, but after research and talking with my team, it looks like the easiest way to get this is with the user identity ...
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Greg Katechis comentou,
Hi Rasmus! Since each help center's theme is isolated by brand, there isn't a helper available that would allow for a conditional statement that you're looking for.