Greg Katechis
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Greg Katechis comentou,
Hi Shailender! The answer is in the link that Eric provided, as it provides the path for both Android and iOS. The short answer is that you need to initialize the SDK with the subdomain of the bran...
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Greg Katechis comentou,
Unfortunately, that would also not be possible. It goes to the same reasoning that you can't set a group ID...since this is using an anonymous/end user set of APIs/controllers, they wouldn't have a...
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Greg Katechis comentou,
Hi Peter!
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Greg Katechis comentou,
Hi Peter! The generated_timestamp isn't necessary to use for start_time...instead you would use the next_page url or end_time at the bottom of the list of users. If this is your first export, you c...
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Greg Katechis comentou,
Hi Pakpoom! I haven't had a chance to work in this capacity with Sunshine Conversations, but I do believe that this is what you're looking for. If that isn't correct, just let me know and I'll find...
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Greg Katechis comentou,
Hi Montana! The article that you referenced there is for the Zendesk Apps Framework, not for our mobile SDKs. The documentation that you want would be here, however you are correct that those metho...
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Greg Katechis comentou,
Hi Carlton! Because of the way that messaging works, tickets need to be in a closed status before those triggers would run again. Could you take a look at this article and let us know if you're sti...
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Greg Katechis comentou,
Hi Shayan! If you were to create a custom application to display the Profile data, you would be able to reorder this as needed. I do understand that you'd want this to be part of the native functio...
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Greg Katechis comentou,
Hi Marcin! I checked the logs for your subdomain and it looks like the payload that you're sending is not correct. Could you please share the code snippet for the generation of the token so that we...
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Greg Katechis comentou,
Could you please try reproducing this issue in our sample apps? If you are able to reproduce in the sample apps, please share the code snippet that you are using. If you can not reproduce this in t...