Jennifer Rowe
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Atividade recente por Jennifer Rowe-
Hi @... Are you the account owner? The Help Center has to be enabled by the account owner, so you might have to ask that person to do it, if it's not you. See if that works!
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Hi @..., it is a bit confusing, I'm sorry. So those options are available if you are using the Web Widget, but they are not available in Flow Builder, which works with messaging and the Web SDK (as...
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Oh, that is a bummer. Your trial-to-paid account should carry over, and you shouldn't have to reenable anything. I'm sorry you're having trouble. Yes, just another curve ball of life, I guess. If y...
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Goodness @... I might have to get you some real help. I'm not sure about that... Have you enabled your help center in set up mode?
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Ah, @..., to do that, you must "allow anyone to submit tickets." See Enabling anyone to submit tickets. Specifically, this section. If that setting is not enabled, then users will be prompted to lo...
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Hi @... Sorry to hear this has been frustrating for you! You're right, the article doesn't give instructions for viewing the form as an end user. It tells you how to construct the URL that you can ...
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Thanks for letting us know, @.... Looks like that article archived, so I've removed the link from this article. The archived article compared v1 of the Chat-Support integration to v2, released in F...
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New EAP for Sell: Custom objects in Sell There are three native objects in Sell: Leads, Contacts, and Deals. However, it may be difficult to represent all of your business context using just those ...
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Thanks for sharing this great tip, Clik Rogan!
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Such a great tip from our friend Andrei! Check it out! Showing predefined answers for custom field values in your Help Center webform - contributed by Andrei Kamarouski