Jennifer Rowe
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Votos em atividade por Jennifer Rowe-
Excellent, Pedro Rodrigues! Thanks for sharing this.
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Glad to hear you got it worked out!
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Hi Assen Gueorguiev!The default email notifications that go out for tickets are the same for admins and agents. There is a default trigger to notify all agents (and that includes admins) of new req...
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Hi Steve Hodnett,You can create a custom implementation checklist. There's also a quick launch list if you're short on time. Be sure to see the full, annotated version of our Launch guide.Hope thos...
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What!? Our triggers recipe reference was missing on our triggers resources list!? Oops. Thanks for sharing that, Brett. I've added it to the list!
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Thanks for letting us know, Emily! Looks like the post has been archived. It was something new we were trying in community--a central place for all triggers questions--but it looks like it didn't r...
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Thanks for reporting this, Hannes! You are correct, that link should not have limited access. It's fixed now!And here's the correct link for easy access: creating a plan for your routing configurat...
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Yes, thanks for sharing this great tip! We'll add a link in our documentation.
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I love this whole exchange. Thanks for helping, with that explanation, Brandon Tidd. And glad you got it Hannah Lucid!
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Sorry about that mfg. Here is the correct link, and I'll update it above.Activating and deactivating the Zendesk Agent Workspace