Jennifer Rowe

1. Comunidade
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

Awesome, Wes! Another great tip! I will clean it up for you, np.

• Visualizar comentário
• Jennifer Rowe
• Criado 4 de outubro de 2013 16:03
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. Guide community tips for Help Center

I thought that people subscribed to this article "Help Center community tips" might like to get updates when things are added (and you won't get notification unless I add a comment, so here you go....

• Visualizar comentário
• Jennifer Rowe
• Criado 1 de outubro de 2013 20:43
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

HI Chris, Yes, the projected timing Jon reported above from his support ticket obviously didn't happen. There is no update from the team to report right now. Sorry I don't have better news.  

• Visualizar comentário
• Jennifer Rowe
• Criado 12 de setembro de 2013 17:02
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. Set a page background image in Help Center

Nice work Allen! And another first--your tip is our first community tip for customizing Help Center! Woot woot! Thanks for sharing.

• Visualizar comentário
• Jennifer Rowe
• Criado 23 de agosto de 2013 22:45
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. Escalation Process & Macros Template

Love. it. Thanks for sharing another great tip, Justin!

• Visualizar comentário
• Jennifer Rowe
• Criado 24 de maio de 2013 21:15
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. What NOT To Do With Groups

Thanks for the awesome insight, Justin!

• Visualizar comentário
• Jennifer Rowe
• Criado 18 de março de 2013 21:49
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Bragging rights are good! :) We do something similar--we put the ratings on Yammer so everyone can see them and comment if they want!

• Visualizar comentário
• Jennifer Rowe
• Criado 12 de fevereiro de 2013 19:32
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Great ideas, Tom. Thanks for sharing!

• Visualizar comentário
• Jennifer Rowe
• Criado 12 de fevereiro de 2013 18:32
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Jeff, glad to hear that the workaround worked for you. If you think it's an alternative other users might be interested in (even with the CC trigger action coming) maybe you can post it as a tip in...

• Visualizar comentário
• Jennifer Rowe
• Criado 10 de janeiro de 2013 17:22
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite
3. A better email template for Zendesk

This is awesome, Ben. Thanks for sharing with the community!

• Visualizar comentário
• Jennifer Rowe
• Criado 4 de janeiro de 2013 18:10
• 0 voto