Jennifer Rowe
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Última atividade
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Votos237
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Comentários
Votos em atividade por Jennifer Rowe-
Goodness @... I might have to get you some real help. I'm not sure about that... Have you enabled your help center in set up mode?
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Oh, that is a bummer. Your trial-to-paid account should carry over, and you shouldn't have to reenable anything. I'm sorry you're having trouble. Yes, just another curve ball of life, I guess. If y...
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Hi @... Yes, you got it, it's a gradual rollout. It started yesterday and should take about a week. In the meantime, you can do either of the following: Search for the user and open their profile...
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Hi @... I think you have to enable messaging before you can enable Flow Builder. Hope that helps!
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Hi @..., it is a bit confusing, I'm sorry. So those options are available if you are using the Web Widget, but they are not available in Flow Builder, which works with messaging and the Web SDK (as...
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Hi @...,Yes, that's correct, only internal staff can be article authors. External end users cannot author articles in the knowledge base, but they can create posts in the community. Hope that helps!
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Hi Federico Vitale, Check out this article and see if it helps:Enabling anyone to submit tickets Let us know. And good luck!
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Hi CJ Johnson Here's the announcement for malware scanning. Looks like the rollout is supposed to be complete this week. And I'm checking on the other question about up/down votes for you. Thanks!
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Hi @..., the What's New was published yesterday, on the 1st of the month. It was edited this morning because we realized a couple of updates made (prior to publishing) were overwritten, so we added...
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Thanks for letting us know about the broken link, Matthew. I've updated it.