Jennifer Rowe
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Atividade recente por Jennifer Rowe-
Hi Federico Vitale, Check out this article and see if it helps:Enabling anyone to submit tickets Let us know. And good luck!
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Thanks for letting us know, Lila Kingsley! We'd get that fixed.
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Hi Rebecca,We haven't published anything about the script we use and I don't know anything more about it. The person on our team who created the script is currently on leave, but I'll ask him to p...
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Hi Rebeca Hernandez I know you might not have dev resources to help with this, but just thought I'd mention that we run a script to update links in all our translations when we publish them. That's...
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Hi @...You must have Messaging enabled in your account. Otherwise you won't see the Omnichannel routing option.
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Thanks for letting us know about the broken links, Kalle Windefalk.I've removed both links. They were pointing to very old, archived community posts. Thanks again for the heads up!
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Correction: The Messaging dataset EAP that we posted earlier today is currently restricted and not taking new signups. We'll let you know if that changes. Sorry for the confusion!
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Hi Maik Künnemann and Rafael Santos,So sorry for the confusion on the new trigger action and condition. Looks like there was a slight delay, so our timing was off with this What's New announcement....
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Hi CJ Johnson Here's the announcement for malware scanning. Looks like the rollout is supposed to be complete this week. And I'm checking on the other question about up/down votes for you. Thanks!
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Thanks for letting us know ADMIN - Do NOT Delete. You are correct that the URL has a typo in it! We've fixed it in the article. The correct URL is: https://your_subdomain.zendesk.com/agent/admin/o...