Jennifer Rowe
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Atividade recente por Jennifer Rowe-
Thanks, Kaitlyn Mace! We will update the article to specify that you need to open the profile in Support to change the default group.
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Excellent, Pedro Rodrigues! Thanks for sharing this.
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Hi Andres, Thanks for letting us know. I've updated the pinterest link in the article. It should be: https://www.pinterest.com/zendesk/zendesk-help-center/ Thanks again for the heads up!
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Glad to hear you got it worked out!
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Hi Assen Gueorguiev!The default email notifications that go out for tickets are the same for admins and agents. There is a default trigger to notify all agents (and that includes admins) of new req...
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Hi Steve Hodnett,You can create a custom implementation checklist. There's also a quick launch list if you're short on time. Be sure to see the full, annotated version of our Launch guide.Hope thos...
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Glad you're excited about the webhooks release, Rafael Santos!Larry Click, the rollout for the views increase is ongoing through Oct 6th. You should see it in your account soon!
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What!? Our triggers recipe reference was missing on our triggers resources list!? Oops. Thanks for sharing that, Brett. I've added it to the list!
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Thanks for letting us know, Emily! Looks like the post has been archived. It was something new we were trying in community--a central place for all triggers questions--but it looks like it didn't r...
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Thanks for reporting this, Hannes! You are correct, that link should not have limited access. It's fixed now!And here's the correct link for easy access: creating a plan for your routing configurat...