Jeremy Korman
-
Atividade total19
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos3
-
Assinaturas7
Comentários
Atividade recente por Jeremy Korman-
Comentário oficial Hi @... - yes, it's a frustrating experience for customers when they accidentally self-solve and don't realize that they've closed their case. One thing I'd recommend you consider is creating a ...
-
Got it, thanks for sharing this feedback!
-
@..., can you share more about why it would be easier to give the customer a 12 digit code vs sending them a hyperlink? Are you typically sharing this over the phone?
-
Hi @..., each article has a unique ID at the end of the URL. There's also a "slug" of text after the article ID that includes the title but does not actually have an impact on the URL correctly lo...
-
@... - thanks for sharing your use-case and the additional information about how your team handles images + translations. That makes a lot of sense.
-
That makes total sense, thanks @...!
-
@... and @... - thanks for sharing this request. This is something that is definitely on our radar. Can you share a bit more about your use case, and how this would help you? Here's a few quick ...