Jessie Schutz

1. Comunidade
2. Zendesk Suite Q&A
3. Customizing My Activities

Hi Emily! I'm afraid a script is the only way to go about making these changes. I don't think there's much to be done about any potential lag, but I'll check with our Community Moderators to see if...

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• Jessie Schutz
• Criado 27 de março de 2018 20:53
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

Hi Ana! We've got several HC customization wizards amongst our Community Moderators, so I'm checking with them to see if they know whether/how this might be possible. Stand by!\

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• Jessie Schutz
• Criado 9 de fevereiro de 2018 18:44
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Source code for formatted list in Help Center

Hey Ntan! I see what you're saying here. Unfortunately there's nothing in the interface itself that will let you change the way that looks, but it might be possible to do something custom with the ...

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• Jessie Schutz
• Criado 29 de janeiro de 2018 19:47
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Source code for formatted list in Help Center

Hi Ntan! I'm so sorry for the delayed response here. The numbered list option is in the tool bar at the top of the article editor, next to the bulleted list option. It occurs to me that sub-points ...

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• Jessie Schutz
• Criado 24 de janeiro de 2018 16:37
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. How do I make grid lines appear in a knowledgebase article?

Hi Carolyn! The only article we have referencing the tool for creating tables in articles can be found here: Why do some article table properties have more options? There aren't instructions for ea...

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• Jessie Schutz
• Criado 22 de dezembro de 2017 19:56
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Add HTML to the Category Description

I'm glad you got it figured out, Joshua!

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• Jessie Schutz
• Criado 20 de dezembro de 2017 17:27
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Source code for formatted list in Help Center

Hi Ntan! You can do this in the rich text editor, both the numbered list and the bulleted list. Is there a reason that's not working for you?

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• Jessie Schutz
• Criado 19 de dezembro de 2017 21:14
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Customizing My Activities

Thanks for coming back to share what you figured out, Joshua!

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• Jessie Schutz
• Criado 6 de dezembro de 2017 18:21
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. How do I make grid lines appear in a knowledgebase article?

Hey Mike! Welcome to the Community! I'm glad Trapta was able to help you out with some custom code. Let us know how it goes!

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• Jessie Schutz
• Criado 21 de agosto de 2017 16:46
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Hyperlinking Help Center Categories

Hey Ciro! I'm following up with Wes on this. He's pretty busy but hopefully he'll get a chance to jump in soon!

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• Jessie Schutz
• Criado 14 de junho de 2017 19:22
• 0 voto