Karen Beltran
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Atividade mais recente por Karen Beltran-
Karen Beltran comentou,
Hi Venkat Bellamkonda, With regards to enabling Omnichannel Routing the account setup should meet the following setup below. You can refer to this related article. https://support.zendesk.com/hc/en...
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Karen Beltran comentou,
Hi Daniel Imbach TEST, This is an expected behavior. What you can do is check on the Ticket Events to see the list of cc users.
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Karen Beltran comentou,
Hi Arielle B, You might want to check on the ticket events first to see what trigger is causing it. After that, you'll just need to deactivate that trigger. Here's how. : https://support.zendesk.co...
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Karen Beltran comentou,
Hi Paul,Unfortunately, this is not yet possible. You might want to check this related community post about this. https://support.zendesk.com/hc/en-us/community/posts/4409222585114/comments/44092279...
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Karen Beltran comentou,
Hi Admin eVolpe, It is not possible to make the checkbox field type required for leads, contacts, or deals. To make a custom field required, you will need to choose a different field type. For mo...
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Karen Beltran comentou,
Hi Jason Smith, seems you already have an existing ticket about the issue. We'll go ahead and proceed with the discussion there.
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Karen Beltran comentou,
Hi <name>,I created a ticket on your behalf and will send it to you via email so we can discuss your xxx concern further.Thank you!
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Karen Beltran comentou,
Hi Dan, I can see here that you also have an open ticket id: 10663777 with the same concern. We'll go ahead and continue the conversation from there. Thanks!
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Karen Beltran comentou,
Hi Andriana GSince the issue involves credentials. We will create a ticket on your behalf. Thanks!
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Karen Beltran comentou,
Hi Matthew! Thanks for raising this feedback. I'll be creating a ticket on your behalf so that we can troubleshoot further.