Kharlo Reboja
-
Atividade total29
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por1 usuário
-
Votos0
-
Assinaturas8
Visão geral da atividade
Atividade mais recente por Kharlo Reboja-
Kharlo Reboja comentou,
I'm afraid that isn't supported either. I found this community post where you could update your use case. https://support.zendesk.com/hc/en-us/community/posts/220971087-Provide-a-way-to-add-deep-o...
-
Kharlo Reboja comentou,
Zendesk does not allow iframing of Zendesk due to the inherent security risks involved in iframing a web application. https://support.zendesk.com/hc/en-us/articles/203657536-Embedding-Zendesk-into...
-
Kharlo Reboja comentou,
Hello Paige, Thanks for reaching out. There isn't a native feature that allows this from the Zendesk Guide admin settings. You could however, achieve this with custom html. With that said custom c...
-
Kharlo Reboja comentou,
Hello Matt, Thanks for reaching out. At this time, searching by Twitter handle is currently not supported and is out of the Twitter integrations native functionalities. Best, Kharlo | Customer Adv...
-
Kharlo Reboja comentou,
Hi Oskar, This is correct. At this time, views do not have the ability to have a condition to list all tickets with agent mentions. Whenever an agent gets notified, they get an email and the notif...
-
Kharlo Reboja comentou,
Hi Joshua, Thanks for reaching out! The different condition sets within triggers refer to the operators that apply between each condition. Conditions in meet all of the following conditions utiliz...
-
Kharlo Reboja comentou,
Hello! Thanks for reaching out. Looks like you would need to use ticket.ticket_field_option_title_1500001829881 instead of ticket.ticket_field_1500001829881You can get more info in this article: U...
-
Kharlo Reboja comentou,
Greetings Yuliia, If you have the Web WidgetIn the Support product click on the Admin icon in the sidebar and go to Channels > Widget. Select the widget you want to adjust and scroll down until you...
-
Kharlo Reboja comentou,
Hello Everart, Bumping the last comment here. Try clearing your cache and cookies. I tried going on the same link as the screen shot and was able to land on a page. Best, Kharlo | Customer Advocate
-
Kharlo Reboja comentou,
The users response would still be added to the ticket but they will get a welcome email. Their ticket only gets suspended if they email in themselves without having been added by an existing user....