Lisa Kelly
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Atividade recente por Lisa Kelly-
Hello Grete, The dashboard does not show the Data Center Location. For feedback about our products or enhancement requests, you can post in the Product Feedback forum monitored by our Product Manag...
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Hi Cheryl, If side conversations are not working as expected, contact Zendesk Customer Support so they can help you with your issue.
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Thank you, Marleen. I forwarded your comment along to the Side conversations product team. As a workaround, you can deactivate side conversations in the context panel, but still use them in ticket...
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Hi Andrew, Thanks for asking! There are some exceptions after Dec 7. The storage dashboard will not be visible for: Self-services accounts. The dashboard will be released at a later date for these...
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Hi Folks, Thank you for your patience! Side conversations in the context panel is now available as a GA release. See Activating and deactivating side conversations in the context panel.
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Hi Nora, Thank you for your interest. The feature is still rolling out. See the Announcement for details. Also, you have to have an Enterprise (or Enterprise plus) plan with Agent Workspace activat...
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Hi Joey. It's fixed. Thanks for the heads up! I hope you enjoy the feature!
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New EAP for Admin Center High-volume API dashboard Zendesk is working to provide customers with better visibility into their API traffic and usage profile. For qualified customers, Zendesk is offer...
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Hi John, Thanks for asking. Currently, there are no plans to change the pricing model for this add-on.
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Hi Emily, Changes to the ticket properties panel should be "per user" See this sentence from the article: "When you’ve reached the desired width, stop dragging. Your adjustments are maintained acr...