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Ludwig P.
Entrou em 23 de jun. de 2022
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Última atividade em 27 de fev. de 2025
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Atividade mais recente por Ludwig P.
Ludwig P. comentou,
Looks like you already opened a ticket about this, and our Tier 3 team helped you out.
Exibir comentário · Publicado 02 de jan. de 2025 · Ludwig P.
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Ludwig P. comentou,
It looks like you've started a conversation with us, and I've responded to your message.
Exibir comentário · Publicado 12 de dez. de 2023 · Ludwig P.
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Ludwig P. comentou,
It looks like you've started a conversation with us and I've responded to your message.
Exibir comentário · Publicado 03 de mai. de 2023 · Ludwig P.
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Ludwig P. comentou,
At the moment, there isn't a way to exclude archived articles in article verification filters.
You may want to upvote and engage into this post from our Feedback - Help Center (Guide). Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
Exibir comentário · Publicado 28 de dez. de 2022 · Ludwig P.
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Ludwig P. comentou,
As there isn't a native way to transcribe calls/meetings in Sell. However, you may want to check the app integration Fireflies.ai for Sell that automatically log calls, transcripts, and notes into Zendesk Sell from our Apps Marketplace.
Exibir comentário · Publicado 27 de dez. de 2022 · Ludwig P.
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Ludwig P. comentou,
You may want to review the plan subscription on your account as adding subsections to create more levels in your help center is available for Suite Enterprise/Enterprise Plus or Guide Enterprise plan.
Exibir comentário · Publicado 27 de dez. de 2022 · Ludwig P.
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Ludwig P. comentou,
At the moment, CSAT being sent by automation or trigger is standardized to present Good/Bad. On the other hand, you may want to check our Apps Marketplace that will allow you to send survey the way you want it.
Exibir comentário · Publicado 27 de dez. de 2022 · Ludwig P.
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Ludwig P. comentou,
Currently, we have Hubspot integration for Support and Sell.
I'd recommend that you start a post about your use-case in our Feedback - Platform: Apps & Integrations using the Product Feedback Post Template. Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
Exibir comentário · Publicado 26 de dez. de 2022 · Ludwig P.
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Ludwig P. comentou,
Currently, the Google Drive integration with Sell allows you to create folders for and attach files to deals. Those folders and files are located in your Google Drive account and displayed on the deal card. Regarding the Sell roadmap, We don't have new features to highlight coming in 2023.
Exibir comentário · Publicado 26 de dez. de 2022 · Ludwig P.
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Ludwig P. comentou,
As you've started a conversation with us. I'd be happy to jump right in. Talk to you soon!
Exibir comentário · Publicado 17 de nov. de 2022 · Ludwig P.
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