Max McCal
-
Atividade total138
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por2 usuários
-
Votos5
-
Assinaturas68
Visão geral da atividade
Atividade mais recente por Max McCal-
Max McCal comentou,
Kim Dickey – Guide events are something we're focussed on this year. While we don't currently track Help Center activations and deactivations, you will start to see them in Q2 of this year.
-
Max McCal comentou,
Thanks, Serge. This is definitely not possible today, but an idea worth exploring for sure. We appreciate it.
-
Max McCal comentou,
That sounds like exactly what I'm describing. Anyone can submit a ticket. It is open to anyone. However, some forms are restricted to authenticated users, while some are available to anyone. Yes?
-
Max McCal comentou,
Serge Pincon can you confirm I'm understanding you correctly? You're saying you'd like to have ticket submission available to any person who comes to your help center, but restrict certain forms to...
-
Max McCal comentou,
Hi, Sebastian Jurk (Team Bitpanda) This sounds like it may be a bug, or at the very least it's not our intent that users should be logged in through the wrong method. It would be great if you could...
-
Max McCal comentou,
Hey, all – No updates as yet. We have had discussions about some of these topics, but we have not put this into any particular action as of yet.
-
Max McCal criou um artigo,
Anúncio de um endereço de email designado para o recebimento das notificações de segurança obrigatórias
Data do anúncio Implementação em 6 de março de 2023 6 de março de 2023 Na Zendesk, levamos a segurança e a proteção dos Dados do Serviço dos nossos Assinantes muito a sério. Se um incidente...
-
Max McCal comentou,
Hi, Simon I'm not an expert in Javascript, and wouldn't know. I'd guess you're considering using a custom theme in the Help Center to do something? I wouldn't be able to comment on the possibility...
-
Max McCal comentou,
Hey, all – We really appreciate the interest and feedback here. I can definitely see how this idea has merit. I agree that the gap between an open helpdesk anyone can join and a closed one in which...
-
Max McCal comentou,
Comentário oficial Thanks all for your comments. This is the first time this has come across my attention, and I wanted to reply, because I think this is an interesting and useful idea. It's a fairly significant proj...