Michael Froeming
-
Atividade total77
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por4 usuários
-
Votos0
-
Assinaturas25
Comentários
Atividade recente por Michael Froeming-
Hi Kethridge, Yes, the said view can be modified to insert the latest update column. Here's a related article with steps on how you can edit a view: Managing your views.Best, Michael Froeming
-
Hi Camilo, By default, the Web Widget embedded in a website displays text in the end user’s language, based on the language of their browser. For example, if the end user's browser language is set ...
-
Hi Saad, Jalle's been referring on using Answer Bot for Zendesk messaging. Here's a related article on how it works and to set it up: About Answer Bot for Zendesk messaging.
-
Hi Markets, Here are the steps to specify the new address: Click the Admin icon in the sidebar, then select Settings > Account. Select the Branding tab at the top of the page. Scroll down to Host ...
-
Hi Kostas, My name is Michael with Zendesk support. It appears that you already have a support ticket with us, where we'll communicate with you to troubleshoot this issue you're experiencing with ...
-
Hi Christopher, It's views for specific posts only. Michael Froeming | Senior Customer Advocacy Specialist NEW - Zendesk offers free, on-demand training for all of our products. Set up your accoun...
-
Hi Andrew, These aren't possible currently. Calls can only be routed via an active route in the IVR, triggers can't do this, and there's no way to bypass how the greeting is played when no key is p...
-
Hi Donna, You can restrict your Help Center content in a few different ways with User Segments, if you're on the Guide Professional plan. While you don't have the option to filter based on IP, you ...
-
Hi Tom, It appears that you've chatted with us, Zendesk support team, where we're able to address your issue. Turns out it's a configuration issue within your Active Directory. Best,
-
Hi Andrew, Currently, there's no way to have two greetings per IVR menu. If the menu's action is to route the call to a group, then the IVR greeting and Wait greeting would play as detailed on thi...