Nicole Saunders
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Atividade mais recente por Nicole Saunders-
Nicole Saunders comentou,
Thanks, Angela!
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Nicole Saunders criou uma publicação,
Zendesk Admins User Group meetup - March 22, 2023
The next meeting of the Zendesk Administrators User Group is coming up on Wednesday, March 22, 2023 at 12:00pm EDT. This month's discussion topic will be "Exploring Explore," so bring all of your r...
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Nicole Saunders comentou,
you're welcome :)
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Nicole Saunders comentou,
Hi Francisco - If you limit the topic to a segment and then share a direct link to a post, anyone in that segment will be able to see it. Anyone not in that segment would receive an error page. All...
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Nicole Saunders comentou,
Hi everyone - Just a reminder that product managers do not typically see product feedback posted in the comments on knowledge base articles. If you'd like your product feedback and feature requests...
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Nicole Saunders comentou,
Hi Praveen - When you say "new UI" I assume you are referring to the Agent Workspace? There's an ongoing conversation about that here, where the product manager will be engaging soon: https://suppo...
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Nicole Saunders comentou,
This question was also asked and answered here: https://support.zendesk.com/hc/en-us/community/posts/5479004282266-Is-there-a-way-to-download-all-tickets-raised-by-one-customer-in-Zendesk-?page=1#c...
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Nicole Saunders comentou,
This question was also asked and answered here: https://support.zendesk.com/hc/en-us/community/posts/5477336187674-Is-there-a-way-to-download-all-tickets-raised-by-one-customer-in-Zendesk-
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Nicole Saunders comentou,
Hi Hannah - This request got posted multiple places, and we're trying to aggregate it all in one thread. Can you upvote this idea here: https://support.zendesk.com/hc/en-us/community/posts/54829272...
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Nicole Saunders comentou,
Hey Francisco - What we did at Zendesk was create an integration between Gather and Support, so we get a new ticket whenever a new post is created, and then comments thread on the ticket just as th...