Nova Dawn

1. Sell
2. ...
3. Working with deals
4. Working with multiple sales pipelines

Thanks Julien, good catch - I have updated the article accordingly

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• Nova Dawn
• Criado 17 de maio de 2022 13:51
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Guide - how to create a new template for articles

The link to Can I create an article template? is broken. However this article is also very helpful:  Adding multiple article, section, and category templates to your theme.

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• Nova Dawn
• Criado 12 de maio de 2022 08:46
• 0 voto

1. Zendesk updates
2. Announcements
3. What is being removed [updated: April 2022]

From 31 August, 2022, Zendesk will no longer provide support for Basic authentication with Exchange/Office 365 calendar in Sell and Integrating Sell contacts with Microsoft Exchange.    

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• Nova Dawn
• Criado 26 de abril de 2022 14:37
• 0 voto

1. Sell
2. Getting started with Sell
3. Getting started with Zendesk Sell

Thanks for your comments Ash Tara and Chhut VeMean. The videos have been updated (to reflect the new UI) and all should work now :)

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• Nova Dawn
• Criado 4 de fevereiro de 2022 14:05
• 0 voto

1. Zendesk updates
2. Announcements
3. Current and upcoming Zendesk betas

WhatsApp for Sell New in! WhatsApp for Sell EAP WhatsApp is the most popular mobile messenger app worldwide, used by more than 1.5 billion people in over 180 countries. WhatsApp for Sell allows bus...

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• Nova Dawn
• Criado 24 de março de 2021 14:22
• 0 voto

1. Zendesk updates
2. Announcements
3. Current and upcoming Zendesk betas

Adding new functionality to the Zendesk Agent Workspace! Knowledge in the Agent Workspace Agents can use content from your knowledge base, and community, to answer questions across tickets, chats, ...

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• Nova Dawn
• Criado 9 de março de 2021 12:16
• 0 voto

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Staging content updates for an existing article for review

Thanks Brett and Devan - I've updated the article accordingly :)

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• Nova Dawn
• Criado 4 de janeiro de 2021 13:37
• 0 voto

1. Admin Center
2. ...
3. Account administration
4. Generating a HAR file for troubleshooting

Cheers Brett, I have updated the article accordingly :)

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• Nova Dawn
• Criado 19 de abril de 2021 12:31
• 0 voto

1. Support
2. ...
3. Tickets
4. Creating pre-filled ticket forms

Thanks for raising this Simon Blouner, it's a good addition to the documentation.

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• Nova Dawn
• Criado 20 de abril de 2021 15:28
• 0 voto

1. Guide
2. ...
3. Supporting multiple languages in Help Center (Guide Professional and Enterprise)
4. Creating and managing translated content for your Zendesk Guide knowledge base

Hi Efrat! Thank you, I have updated the article accordingly. If you are still look for  someone to do Hebrew translations, I can see that Translate Media can do this for you.I hope you find this he...

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• Nova Dawn
• Criado 25 de maio de 2021 15:58
• -1 votos