Orsolya Forster
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Atividade mais recente por Orsolya Forster-
Orsolya Forster comentou,
Al Hopper Carrie Doring not sure if this is what you're looking for but article views are trackable in the Guide dataset in Explore. We don't show where these views come from, i.e. Flowbuilder or o...
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Orsolya Forster comentou,
Becky Evans no change in knowledge management is anticipated for semantic search, as the keyword search did not change, it got boosted with semantic matches. John, thanks for the feedback! Gwyn Mab...
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Orsolya Forster comentou,
Stephen Belleau semantic search doesn't yet work in the Knowledge panel in agent workspace. Sydney Neubauer the announcement came out indeed, a few days after the rollout started. Cheers!
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Orsolya Forster comentou,
Chad Susa (Gravity CX - Zendesk Partner), Enabling external content in these services are certainly on our horizon but no ETA yet. Cheers!
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Orsolya Forster comentou,
Hi everyone, thanks for the idea and inspiration! Implementing a welcome email is not on our roadmap, however, there is a recent release which can be helpful to use as trigger.Gather events (includ...
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Orsolya Forster comentou,
Hi Roxanne Davids, the article feedback mentioned by Mary can be shared by agents via the KC app. Customers (end users) can only share their feedback via commenting and voting on the article. The n...
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Orsolya Forster criou um artigo,
Anúncio: Eventos da Central de Ajuda disponíveis no Registro de auditoria
Data do anúncio Início da implementação Fim da implementação 16 de maio de 162023 16 de maio de 162023 23 de maio de 232023 Temos o prazer de anunciar que agora você pode monitorar a...
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Orsolya Forster criou um artigo,
Anúncio de artigos em destaque na pesquisa do Guide
Data do anúncio Início da implementação Fim da implementação 15 de maio de 152023 15 de maio de 152023 22 de maio de 222023 Temos o prazer de anunciar a nova ferramenta de recomendaç...
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Orsolya Forster comentou,
No news on the release date Chris Hobbs. It seems like it'll take a while until we can release this dataset in Explore, likely early next year. I'll share updates as we progress. Thanks for the pat...
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Orsolya Forster comentou,
小林正左子 semantic search is English only now, but we are working on the expansion to multiple languages, Japanese too. Can't yet share a timeline for that, but I'll keep the thread updated as we plan ...