Remi
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Remi criou um artigo,
Quais são os diferentes tipos de JWT propostos pela Zendesk?
Pergunta Estou tendo problemas para entender todas as opções de JWT propostas pelo Zendesk. Para que cada opção é usada? Resposta O Zendesk oferece três tipos diferentes de JWT, cada um com uma fin...
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Remi comentou,
@Good day BAKO,Thank you for your post, hope all is well on your end today!To answer your questions : 1 - I'm no Explore expert, but I don't believe you will be able to build a report based on whet...
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Remi comentou,
Good day Iuliia Saunova, Thank you for your post, hope you are fine! Unfortunately, there is no inbuilt method to change this string and this isn't supported, You would need to do DOM manipulation ...
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Hello Otto Lindqvist,Thank you for your post here, I hope you are doing well today!In order to achieve what you want to do and pass attachments toward an endpoint via JSON, I wouldn't suggest using...
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Good day Asafe Souza Ramos,Thank you for your post, I hope you are doing well!To answer this, the best current option is still to use the HelpCenter native method and its related nodes / attributes...
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Good day Jimmy van der Have, Thank you for your post, hope you are doing well! Unfortunately, as written here : System ticket fieldsThe external_id isn't a system ticket field. Only the fields list...
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Remi comentou,
Good day Rémi, I hope you are doing well today! I ran a test as we speak and can confirm that I'm now able to render the Sell "top_bar" app from ZCLI with the following manifest declaration : "loc...
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Good day François Bellavance, Thank you for your post, hope you are doing well today!I can confirm the following code works in my HC : $("#request_custom_fields_1500001044062").change(function() {...
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Good day Alex McFarlane, Thank you for your post, hope you are doing well. I can confirm "Agents" role can edit Ticket Titles/Subjects in Agent Workspace, there is no limitation on this, if you can...
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Remi comentou,
Good day webmaster groupgia,Thank you for your post, hope you are doing well!Indeed, as outlined, if your authentication is successful, you should be able to view the past interaction's history for...