Rob Stack
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Rob Stack criou um artigo,
Novidades do Zendesk: fevereiro de 2023
Clique em Seguir na seção de Novidades para ser notificado da publicação das novidades do mês. Veja as novidades do último mês: Support Pessoas Bots e automação Explore Guide E não deixe de con...
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Rob Stack comentou,
Hi Sergey Kandaurov, which Talk plan are you on? If you take a look at the banners at the top of the article, you'll see which plans are supported by overflow calls. If you do have a supported plan...
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Rob Stack comentou,
Hi Brian Coakley, I'm going to take your request into a ticket to figure out what's happening. Somebody should contact you soon.
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Rob Stack comentou,
Hi Olivier Degardin, I've opened this as a ticket for you. Someone will be in contact soon to investigate this with you.
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Rob Stack comentou,
Hi Jack, thanks for pointing this out!The broken link is now fixed. Thanks again.
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Rob Stack comentou,
Hi Bill, thanks for pointing this out. The link is now fixed.
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Rob Stack comentou,
Hi Bobby, thanks for pointing this out. The link is now fixed.
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Rob Stack comentou,
HI, Will Yolen, this feature has now been released and is available on certain Zendesk plans. To learn more, see Configuring unified agent status
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Rob Stack comentou,
Hi Flair Customer Support, thanks for the feedback. I wasn't able to replicate this behavior in my instance. I'm going to open a ticket on your behalf so the team can investigate this. You should h...
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Rob Stack criou uma publicação,
Omnichannel routing and agent statuses documentation
Welcome to the omnichannel routing and agent statuses beta. Read the following documentation to help you learn about omnichannel routing: About omnichannel routing (beta): Overview information ...