Sergey
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Sergey comentou,
That is correct!Regards,Serg
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Sergey comentou,
Hi James,You can do so by putting "reject:" in front of users email address. See here for more info (just search for a "reject" keyword): https://support.zendesk.com/hc/en-us/articles/4408886840986...
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Sergey comentou,
Hi François, What will happen if you just enter "Español" as a 'name' attribute? This is what I am seeing as a name for Spanish locale if I run an api call to list all locales: "/api/v2/locales.jso...
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Sergey comentou,
Hi Chandrakant,Albeit a bit too late - I hope that my answer will be helpful for any future developments on your side or for general public.Password grant type is not supported by integrated chat a...
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Sergey comentou,
Hi Sam, If it's still helpful - make sure you add groups and addresses in the following format (it is also mentioned above apps field, where you need to enter those values): { "Group_1": "group1@ex...
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Sergey comentou,
Hi James, Users in Zendesk are identified with email by default and email attribute is required when we talk about SSO authentication. external_id will accept any values (numbers and characters) an...
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Sergey comentou,
Hu Bruno, Wanted to share this handy article, that will demonstrate what you are after: https://develop.zendesk.com/hc/en-us/articles/360059146153#setting-custom-field-values You can use this synt...
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Sergey comentou,
There is nothing like it in Explore, I am sorry to say. Explore returns data based on datasets and those datasets are connected to objects/events, so unless object exists or an event has occurred ...
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Sergey comentou,
Hi Derek, It will mostly depend on SSO settings on IdP's side (is provisioning enabled or not, and if enabled - which values are pushed to Zendesk upon log on etc), but in general - no user can be ...
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Sergey comentou,
Hi Azhar, You can update ticket fields using the following syntax (https://developer.zendesk.com/rest_api/docs/support/tickets#setting-custom-field-values) - {"ticket": {"custom_fields": [{ "id": ...