Stephanie Langlois
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Atividade mais recente por Stephanie Langlois-
Stephanie Langlois comentou,
Comentário oficial Hi James Clark,For outbound messaging on WhatsApp, you will want to leverage Sunshine Conversations APIs. You can use the notification API to send outbound messages to any of your contacts/customer...
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Stephanie Langlois criou um artigo,
Anúncio de desativação da Hospedagem no local do WhatsApp do Zendesk
Data do anúncio Implementação em 31 de janeiro de 2023. 31 de outubro de 2023 A hospedagem no local do WhatsApp no Zendesk será removida em 31 de outubro de 2023. Todo o uso do WhatsApp d...
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Stephanie Langlois comentou,
Hey Duncan Babbage,Our team was informed of your comment and upon investigating we believe you should try updating your team member image from within Zendesk Support. As far as we can tell this has...
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Stephanie Langlois criou um artigo,
Alterações no envio de mensagens na API do WhatsApp Cloud
Esta é uma atualização do anúncio anterior sobre a migração da API da nuvem publicada aqui. O que mudou? À medida que avançamos com as migrações da API na nuvem, observamos algumas diferenças não d...
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Stephanie Langlois comentou,
Comentário oficial Meta has just confirmed that they've released a fix for this issue. If you continue to experience this behaviour, please open a ticket so we can investigate.
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Stephanie Langlois criou uma publicação,
New chat created every time the business is tagged in an Instagram post
RespondidaI just wanted to drop a quick note to those who may be turning to our community for answers. We're aware that every time a business is tagged in an Instagram post a new chat is being created. We ha...
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Stephanie Langlois comentou,
Comentário oficial Ronen Miral just wanted to follow up here to say that your first item has been resolved. Any media shared with the business should result in a URL which can be opened.
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Stephanie Langlois comentou,
Lisa Marie Boddé thank you for this feedback. This is an interesting look at messaging that we have not yet taken on. As you can tell our native integrations typically involve social channels or ou...
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Stephanie Langlois comentou,
Comentário oficial This is already possible with the use of Sunshine Conversation's Notification API. To learn more about how you can build this experience using our API, please reach out to your Account Executives.A...
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Stephanie Langlois comentou,
Comentário oficial This is an item that's already on our roadmap. We're still working out when we will be able to release this which is why I can't share a more specific date with you but we will be fixing this. Than...