James Johnstone
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James Johnstone comentou,
I think Roger put the requirements perfectly (previous post, above ⬆️). To add our use case. We run orders and support requests through Zendesk. When we ask customers to email supporting materials ...
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James Johnstone comentou,
It seems like when one tries to edit the app by clicking on 'Edit notification settings' the comment just collapses and the line to the left turns blue.... it refuses to provide notification settin...
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James Johnstone criou uma publicação,
Attachment size limit increase & notify agents of link instead of attachment
I recently discovered, after chat with Zendesk support that even when you have set Zendesk to attach files ‘properly’ (i.e. as a file attachment to the outgoing email), if you reach a size limit of...