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Edin C.

Entrou em 15 de abr. de 2021

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Última atividade em 16 de out. de 2021

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Edin C. criou uma publicação,

Publicação Q&A - Tickets and email
Lots of customer emails in spam suddenly

I was wondering why the ticket number was so low in the last few weeks. Then I learned why.

Most of the tickets were marked spam.

I recovered most of them. But now I'm wondering:

  1. what can I do to prevent this from happening in the future?
  2. how many tickets have I lost? Do they delete themselves after some time? (if yes, are they recoverable?)

Thank you in advance for your help.

Publicado 29 de mar. de 2021 · Edin C.

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