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Stephen Kairys
Entrou em 15 de abr. de 2021
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Última atividade em 27 de dez. de 2023
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Atividade mais recente por Stephen Kairys
Stephen Kairys comentou,
@Ashley, exactly! Sorta like having an employee list and not being able to sort by Last Name. ;)
Exibir comentário · Publicado 04 de abr. de 2023 · Stephen Kairys
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Stephen Kairys comentou,
Thank you Diane. We ended up exporting to PDF. It was apx. 120 articles, but worth the effort. Have a good week.
Exibir comentário · Publicado 02 de mai. de 2022 · Stephen Kairys
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Stephen Kairys comentou,
Thanks. But don't think it'll work for me. We're not looking to add any third-party apps.
Exibir comentário · Publicado 14 de abr. de 2022 · Stephen Kairys
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Stephen Kairys criou uma publicação,
Hello,
I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.) Last Edited, I cannot sort by title. Which seems like a major omission in functionality.
Accordingly:
1) How can I do this?
2) If I can't sort the article list by title, is there a workaround/alternative?
Thanks.
Publicado 14 de abr. de 2022 · Stephen Kairys
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Stephen Kairys comentou,
Hi, I have a related question.
In the global article list, how can I order it alphabetically by Title. You can sort by Last Edited, but not by Title, which seems odd.
If I can't do this on the article list, is there another way to spit out a list of our articles from A to Z?
Thanks.
Exibir comentário · Publicado 13 de abr. de 2022 · Stephen Kairys
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Stephen Kairys comentou,
Hello,
We need to export roughly 10 articles for a client who cannot access our Zendesk Guide Knowledge Base. I'm considering two alternatives.
1. I'm able to print to a PDF in Chrome. Does printing each individual article to a PDF seem viable?
2. For the API, how would I install? How much work is involved to export all articles in a brand to a PDF or whatever?
Thanks.
Exibir comentário · Publicado 05 de abr. de 2022 · Stephen Kairys
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Stephen Kairys comentou,
Thank you for the above. But, our priorities have changes in the new year, so for now I've been told to back-burner this. Apologies for taking this much of your time.
Exibir comentário · Publicado 04 de jan. de 2022 · Stephen Kairys
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Stephen Kairys comentou,
I'll take a look next week. Thank you.
Exibir comentário · Publicado 28 de dez. de 2021 · Stephen Kairys
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Stephen Kairys comentou,
Rae -
Thank you so much. That screen (at a quick glance) looks familiar per what I recall my manager doing. I'll have to take a deeper look after the holidays. Except to ask - what language is the above code written in?
Happy New Year.
Exibir comentário · Publicado 27 de dez. de 2021 · Stephen Kairys
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Stephen Kairys comentou,
Hi,
Happy Holidays. :)
Do you have an article explaining how to use CSS (or whatever else) to create an automated ToC? (Table of Contents)? Ideally, the section #s would also prefix any headings in the actual article.
e.g.,
1.2.4 Modifying Vendor
Thanks.
Exibir comentário · Publicado 27 de dez. de 2021 · Stephen Kairys
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