Bart
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Atividade recente por Bart-
@..., No need to apologize. We all knew explore was replacing Insights came 5th of Feb. But it's unfortunate that these were not replaced 1:1. The reporting Icon to the left of Zendesk now feels ...
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That's a shame Greg, Because I was under the impression that these would remain as mentioned 9 months ago here. Hopefully, these kinds of changes are thought through as Zendesk develops other core...
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@..., This is well known to us, and we have a ton of other explore dashboards we've built over the years, but this reporting section with the three bars on the left of the dashboard within Zendesk...
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I was under the impression that this functionality would actually be replicated just run on Explore Stats - https://support.zendesk.com/hc/en-us/community/posts/360044274613-Original-Insights-Repor...
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@..., Guys. The whole dashboard reporting section is gone. All you got left is the Knowledge base and Community and Search sections left: Please create a dashboard where those previous values were...
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Heya @..., Thanks for the suggestions. We've only used it for a few months, but adding in a filter actually populated it. One thing that doesn't work however is if I add to the filtered sections ...
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@..., I'm trying to get just a list of rated good tickets by ID excluding certain topics. And everything works except when I apply the TICKET ID requirement. I've also added count of tickets just...
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@..., Is there a way to filter dashboards / queries where they have been publicly shared. Sometimes we need to update the password when a business changes staff and they need to remove the option ...
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@..., Is it possible to create a link to the requester. Use case scenario. Because there is no native round robin tool, quite often we have multiple tickets from the same requester. Instead I hav...
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@..., This is very welcome news. Thanks for taking the time to work on this.