Bart
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Votos em atividade por Bart-
@..., Thank you and Wido for the workaround. I've added it in, but I need it more of a data filter that I can use on a dashboard as a filter to delve deeper into say another metric for solved tick...
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@... Thanks for looking into this. I think the issue is in explore you set all of your "columns" as rows - and then it exports everything into a row. But if I need to see tags per week and set the ...
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@..., This is very welcome news. Thanks for taking the time to work on this.
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Agreed with Teo, Slicing / filtering / decomposing data by end user / email / custom fields on those who vote / subscribed etc.
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Hi All, Need a hand with the custom date setting. We have new businesses that sign up, and I'd like for a trigger to only fire once for their very first ticket and take into account the custom dat...
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I've added tags and added them to the all condition and the csat survey still fires off within the automation. I've also tried using the any condition as a standalone as not all the conditions nee...
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Is it possible to create an explore report where you can view the satisfaction rating as a whole from articles linked within a ticket? For example, if I linked to an article within a ticket and a c...
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I was under the impression that this functionality would actually be replicated just run on Explore Stats - https://support.zendesk.com/hc/en-us/community/posts/360044274613-Original-Insights-Repor...
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Hi All, How can you bring up custom fields from their original bulk updated information to what they have been changed to so you can set it back to the original state? For example, the custom fie...
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@..., No need to apologize. We all knew explore was replacing Insights came 5th of Feb. But it's unfortunate that these were not replaced 1:1. The reporting Icon to the left of Zendesk now feels ...