Danny Cohen

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

+1 For this feature. It's not practical to add agents into many groups when we want to restrict the tickets that need to be restricted and worked by only one group. @... for visibility. 

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• Danny Cohen
• Criado 30 de junho de 2020 00:14
• 1 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Edit "Your request was successfully submitted" confirmation

Thanks for the help everyone! I was able to manually find all the strings in all the languages enabled using the inspect tool in Chrome. I was just hoping that there was a key for this phrase in th...

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• Danny Cohen
• Criado 2 de abril de 2019 15:23
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Edit "Your request was successfully submitted" confirmation

@vladan, quick question:  Do you know if the ".notification-text" is localized? Or does it change when the HC language is changed?   We have a script with this logic to determine if we should show ...

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• Danny Cohen
• Criado 1 de abril de 2019 22:54
• 0 voto