Agyeman Danso

1. Account
2. ...
3. Global security and user access
4. Managing two-factor authentication (2FA)

Any way to have 2fa send code to email addresses?

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• Agyeman Danso
• Criado 1 de junho de 2022 19:30
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

Any updates on this feature? We would at minimum like to have the exact same status' on both agent side and end user side. Support Ticket Help Center request New New Open Open Pending Pend...

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• Agyeman Danso
• Criado 27 de maio de 2022 18:36
• 1 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Ability to show On-hold Status on Customer Portal

Any updates on this? We really want our end users to see the same status as the agents. Not sure why anyone would have ever created the status' to be different, it doesn't make any sense. Lets fix ...

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• Agyeman Danso
• Criado 25 de maio de 2022 16:27
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Organization Merge - We want your feedback!

Please tell me you are all working on this.

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• Agyeman Danso
• Criado 25 de maio de 2022 16:22
• 0 voto