Dan Moore
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Atividade recente por Dan Moore-
I agree. I note that Many Zendesk Moderators are able to embed well formatted messages using Hyperlinks that are with proper text. This can only be done if you are copying and pasting the informa...
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Adding templates for items like feature request, questions, shout out would be very beneficial.
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Vlad Thanks for posting this, fantastic functionality addition. Please note that it seams as though YouTube is using an different posting method and I was wondering if you could point me in the ri...
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It does help, and I am implementing this now. However consider the following scenario. Ticket Form Option 1 Hide Ticket Forms (Available) 20 Organizations, each needs their own custom drop down ...
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Reda is correct. We need the ability to create a ticket form customized per organization a personalized form when they want to submit a request.
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We also would like to have the name sort option in the Organizations Page. Additionally it would be nice to see filter capabilities based on Groups, Organization Status (Active vs. In-Active.) T...
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I do like the new format, particularly the filter options.
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I agree with what Eversys SA said. exporting an excel / csv anywhere we create a filtered list is going to be very helpful.
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@... Thank you for this! Fantastic resource. I will defiantly be using this to setup a sample site for our team.
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I would like to play with some canned data, not data from our organization, in the Zendesk Sandbox. Do any of you know of a method of setting up a canned system for testing and demo purposes?