Stef Viveen

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Mobile App Side Conversations

I find it very strange that side conversations, now a ZD core feature, is still not available via the mobile app..

• Visualizar comentário
• Stef Viveen
• Criado 13 de setembro de 2021 07:14
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Side Conversations - Microsoft Teams Integration

Agreed, we would love to have an MS teams integrations for our side conversations!

• Visualizar comentário
• Stef Viveen
• Criado 29 de abril de 2021 08:06
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. View of Internal Notes

Thanks Renee ! A lot of work.. #rolling eyes. But. It will do. I guess I''ll get to work than. Cheers  

• Visualizar comentário
• Stef Viveen
• Criado 29 de setembro de 2017 09:51
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. View of Internal Notes

Thanks Dipesh, But that is not what I meant. I want to create 1 view where 1 agent sees the internal notes where only he/she is mentioned in.This Trigger + View needs to be "reproduced" for every s...

• Visualizar comentário
• Stef Viveen
• Criado 21 de setembro de 2017 10:54
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. View of Internal Notes

Hi Jessie, I have built a "My Internal notifications" view using this topic, great!Same as Renee, I also have a large number of agents to provide views for. (50 and counting) Is there a way to make...

• Visualizar comentário
• Stef Viveen
• Criado 19 de setembro de 2017 17:10
• 0 voto