Rachel Mooney

1. Agent guide
2. Customer management and profiles
3. Managing users in multiple organizations

hi! Q: are triggers capable of changing the associated org for a new ticket, based on ticket conditions? as in, "if the requester belongs to multiple orgs and the subject contains the word "X", the...

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• Rachel Mooney
• Criado 26 de abril de 2021 14:54
• 0 voto

1. Apps and integrations
2. ...
3. Using Built by Zendesk apps
4. Installing and using the Select an Address app

hi all! thinking about implementing this in our instance (we'd need the basic version). 2 things i'm not clear on: is it possible to specify the address (just one address) for a group, without giv...

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• Rachel Mooney
• Criado 4 de março de 2021 15:15
• 0 voto