Rachel Mooney

1. Comunidade
2. Zendesk Suite Q&A
3. automatting approvals from non-agent users

ah, ok. yes, I agree – depends on what functionality we need. Curious what the API will look like! thanks for your help!!

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• Rachel Mooney
• Criado 22 de outubro de 2019 17:57
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. automatting approvals from non-agent users

"Maybe an Approved checkbox ticket field can exist and watches for a reply from an end user that has a user tag of approver. A trigger might watch for responses from users with that tag to check th...

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• Rachel Mooney
• Criado 22 de outubro de 2019 17:06
• 0 voto