skwitz

1. Comunidade
2. Feedback - Platform: Apps & Integrations
3. Reddit Integration for Zendesk

Chris Drylie We (Reddit) would love to be involved in this if we're not already on your list!

• Visualizar comentário
• skwitz
• Criado 24 de fevereiro de 2022 21:36
• 1 voto

1. Comunidade
2. Feedback - Platform: Apps & Integrations
3. Reddit Integration for Zendesk

Reddit here! We would also love this type of integration. We support our users in r/help, r/bugs, and r/redditmobile. We get about 10k posts/month to these subs combined and currently have to have ...

• Visualizar comentário
• skwitz
• Criado 20 de outubro de 2021 19:07
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. "Requester can see this comment" default setting

Doesn't look like there's been much/any movement on this in 4 years, but Reddit would love to have this ability as well.

• Visualizar comentário
• skwitz
• Criado 18 de junho de 2020 15:54
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Making it easier for agents to find Macros

We're running into this issue as well. In our case, we have a bunch reasons that we might want to reassign a ticket to our Anti-Evil Team, but there's currently no way to search for keywords unless...

• Visualizar comentário
• skwitz
• Criado 25 de janeiro de 2020 00:26
• 2 votos