Hemin Desai

1. Comunidade
2. Zendesk Suite Q&A
3. How do I schedule a call with Zendesk support?

If you have an account manager, they would be able to help you organise something like this.

• Visualizar comentário
• Hemin Desai
• Criado 2 de março de 2022 12:57
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A
3. Button to autocreate a ticket with certain fields set

Depending on the phone system you are using you may be able to pick up data and pass it into a new Zendesk ticket using the API. I assume that without a native CTI integration you won't be able to ...

• Visualizar comentário
• Hemin Desai
• Criado 7 de outubro de 2021 17:06
• 0 voto

1. Comunidade
2. Discussion - Tips and best practices from the community
3. Chrome Extension: Submit button expander

Thanks Dominic, this seems great! I would love to see something like this natively in Zendesk.

• Visualizar comentário
• Hemin Desai
• Criado 6 de julho de 2018 09:33
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Link user field with ticket field

This would be a great addition. We would like to pass information from a Numeric User Field to a Numeric ticket field

• Visualizar comentário
• Hemin Desai
• Criado 2 de julho de 2018 17:39
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Add 'Remove cc' trigger/automation action

+1

• Visualizar comentário
• Hemin Desai
• Criado 30 de janeiro de 2017 12:07
• 0 voto