Allen Hancock
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Votos33
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Atividade recente por Allen Hancock-
I sixth this request ;-) I'm a fan of the "comment by an unverified user is not considered public", however, treating it as any other private (agent) comment should not be the final result of thi...
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There is related information in this thread: https://support.zendesk.com/hc/en-us/articles/115007936748-Zendesk-email-and-undeliverable-addresses However, the need described by Sam above is still q...
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I'm also interested in the ability to edit out login page. Specifically, I'd like a new SSO option, one which allows authentication to our own app, but still provides the built in login. The prob...
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Great feedback, nicely laid out. 10/10 would vote for
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Awesome, thanks! It's what I assumed you meant, but the formal "About" title had me wondering if it was a hidden feature I'd not yet discovered. How we use the About field vs How we use a Ticket Fi...
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A screenshot of the setup of the first few options would be an awesome addition to the article.
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We have an article on how to setup our Zendesk integration. Should it go in our Integrations category? or in the Setup area... Both!
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Nice!
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Hi John! Glad you like it, we still get complements on our support site's look. The answer to your question is two part: First we need to set a set a page ID (see homepage-id.png) <body id=...
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That was my first attempt at CSS, woot!