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Brent Imhoff

Entrou em 16 de abr. de 2021

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Última atividade em 22 de out. de 2021

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Brent Imhoff comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

I am absolutely see this as a need as well. I am currently dealing with upwards of a hundred tickets a day, and having the notifications of when responses come in is great. It is easy to open, review the conversation and post a response.

 

However, with hundreds of these coming in a day I need a way to clear the ones I have responded to and leave the ones up I have yet to get to.

What is the point of a notification if you cannot review it, address it, and close it?

 

 

 

Exibir comentário · Publicado 05 de dez. de 2019 · Brent Imhoff

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