Thomas D'Hoe
I'm addicted to Zendesk. I have been working with Zendesk since 2013 and am proud of what we are doing with Premium Plus (Zendesk Master partner)
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Thomas D'Hoe comentou,
Hi Toby, nice one. As it’s not mentioned in your article, is this related to slack side co’s as well? Thanks
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Thomas D'Hoe comentou,
Nice, thanks for this update. Any idea when the UI for automation will be updated? This is still the old old old look & feel ;-)
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Thomas D'Hoe comentou,
Hi Chin Sin, Unfortunately, this is not included in the audit log.
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Thomas D'Hoe comentou,
Nice 🫶🏼
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Thomas D'Hoe comentou,
Broken links: https://support.zendesk.com/hc/en-us/articles/4408833631002 & https://support.zendesk.com/hc/en-us/articles/4408833631002 in this article.
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Thomas D'Hoe comentou,
Hi Caroline, so far I can 👀, the modification part isn't logged. - I created a ticket field " Test" > Log ✅- I changed the name of the ticket field "Test" into "Tes" > Log ❌ (This should be logged...
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Thomas D'Hoe comentou,
There is a mistake in the documentation (see paragraph below): Tickets Ticket field condition creation, deletion, modification The thing is that I just tested this and it is not possible to find ...
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Thomas D'Hoe comentou,
Prakruti Hindia Do we have an update on this one? https://support.zendesk.com/hc/en-us/articles/4408835753370/comments/4408849125786 We have a lot of customers where this is a problem because we ca...
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Thomas D'Hoe comentou,
agree, add the role column please
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Thomas D'Hoe criou uma publicação,
Roles page - I don't see the admin role
I don't see the admin role on the roles page and I don't get why? Where do I need to search for my admins in Zendesk?