Christian Becker

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Verifying articles that need review

Hello, is it planned, that in the future we can verify the articles via API call? Because we have currently over 20.000 articles and need now to verify them in 30 item batches, which is very annoyi...

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• Christian Becker
• Criado 22 de maio de 2023 05:54
• 0 voto

1. People
2. People advice and troubleshooting
3. How can I bulk update users?

Hi Zendesk Team and Community,  is it possible to use the Create_or_Update_User API to add multiple Organizations to one User? We have currently the problem, that we aren't able to import this at o...

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• Christian Becker
• Criado 18 de maio de 2021 07:51
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Send Email Notifications to Secondary Emails in Support

We need also such a feature. Please implement such a feature which is requested since 11 years now. 

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• Christian Becker
• Criado 21 de janeiro de 2021 06:51
• 3 votos

1. E-Mail
2. ...
3. Allgemeine Fragen zu E-Mail und E-Mail-Vorlagen
4. Wie kann ich E-Mail-Benachrichtigungen an sekundäre E-Mails senden?

Hallo, wird intern geprüft, ob das Thema sekundäre Emails inkl. CC Feld von euch weiterentwickelt wird? Wir und sicher andere Unternehmen benötigen diese Funktion, um einem zweiten Mitarbeiter des ...

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• Christian Becker
• Criado 21 de janeiro de 2021 06:25
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. New field type: Time

Any update on this? 

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• Christian Becker
• Criado 5 de novembro de 2020 13:29
• 0 voto