Francois Spinnael
-
Atividade total102
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos22
-
Assinaturas40
Comentários
Votos em atividade por Francois Spinnael-
Same here, we have a lot of issues because of this. Some people just delete categories... Crazy that this isn't implemented
-
The only reason why I don't activate this, is because we have to scroll down to see the latest replies. Is it not possible to have the latest replies at top like it is in the non Agent Workspace v...
-
Still no update on this matter ? Zac solution isn't a solution. It doesn't take into account all previous history.
-
I'm having trouble with Spanish (Spain) If I want to edit the header I have to call the name of the language, but Spanish (Spain) doesn't work & European Spanish doesn't neither... Zendesk should c...
-
Any reason why the default dashboard is giving a different result than when creating exactly the same dashboard with a self-made dataset?
-
After 6 years still no solution ?
-
That how Servicedesk Call Centers should work indeed! Zendesk is honestly a bad choice for us, since it doesn't do that! If this isn't solved asap we will look for alternatives.
-
I can only say that what is said above is correct. Should be standard Zendesk, clearly lack of Service Management knowledge of the Zendesk Team. Having to deal with "self made" triggers isn't a so...
-
I'm having trouble with the app. Does other people have the same issue ? I installed it in production & set an agent as unavailable. I waited on the web page till it said "Error, some tickets not u...
-
Dane & Stephen Gallagher Thanks guys! it works