Francois Spinnael

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  • Latest update by requester

    Hello, We have a kind of issue that can be improved to increase customer satisfaction. It is easy.   Current behavior is that if the REQUESTER makes an update on a ticket (public reply) the Latest ...

  • Importing HTML

    Hi everyone, I'v read a lot on the community and saw some tips & tricks. Unfortunately without any result.  I've exported an article into JSON to CSV and tried to import the "xml" into the tag body...

  • Help Center - Bulk translate categories / sections / articles

    Hi, I'm new here in the API section, so If I say stupid things, its probably related to my newbie status.  I've played around with the documentation with some succes. Now that I'm trying to make so...